Instead, today, many companies use internal telephone switchboards, known as IP PBX systems, a development on Private Branch eXchange ( PBX ) which now incorporates both IP technology and VoIP networks. PBX started out as an internal company switchboards that required operators to manually direct calls from one person to the next. By the 1980's, manual switchboards had largely been done away with, replaced by automated switchboards, which worked in the same fashion, but did not require an operator to manually route the call. Standard PBX Features Are you getting the most out of your PBX system? Almost 100 percent of modern PBX systems come with the features mentioned in the following section. Surprisingly, however, many PBX system owner are not even aware they exist, not to mention know how to best use these very basic features. ...